No.: EOS-2016- 0008

Date: 12/31/2016

Dear Valued Customers,

Thank you very much for your support on our products and services.

To help you discern market changes and adapt to technology development and innovation, we would like to inform that the end of sale (EOS) date of RG-AM5528,RG-MAP552,RG-MAP552-W and RG-MAP552(S) is March 9, 2017. After this date, we will not accept new orders or capacity expansion orders. We are sorry for any inconvenience this may cause and appreciate your understanding.

Table 1 describes the end of life milestones, definitions and dates for RG-AM5528,RG-MAP552,RG-MAP552-W and RG-MAP552(S)






End of Sale Date

The last date to order the product from Ruijie. Ruijie will not accept new orders or capacity expansion orders after that. The product is not sold any longer after the date.



December 31, 2016



End of Software Maintenance Date

The last date that Ruijie Engineers may release any firmware or provide bug fixes. After this date, Ruijie Engineers will no longer develop, maintain, or test the software of this product.



December 31, 2018


End of New Life Attachment Date

For products and software that are not covered by service contracts, this is the last date to order new service contracts.


December 31, 2017



End Of Life Contract Renewal Date

The last date to extend or renew a service contract for the product. Any service contract extension or renewal will not be accepted beyond the last date.



December 31, 2020



End of Life Date

The last date of product service period. After this date, all support services for the product will be unavailable.



December 31, 2021

Table 1: the milestones of the RG-AM5528,RG-MAP552,RG-MAP552-W and RG-MAP552(S)

Ruijie Network provides new products with better performance as replacements for RG-AM5528,RG-MAP552,RG-MAP552-W and RG-MAP552(S)

Table 2 shows the recommended replacement products we provide for you.

EOS product

Replacement product









Table 2: replacement products list

If you have any further questions, please don’t hesitate to contact Ruijie Service Support Center or local sales representatives. For more information about Ruijie Network end-of-life policies, please visit:


Ruijie Networks Co., Ltd.

December 31, 2016