End of Sale Announcement for RSR20-24
No.: EOS-2013-0006
Date: 11/28/2013
Dear Valued Customers,
Thank you very much for your support on our products and services.
To help you discern market changes and adapt to technology development and innovation, we would like to inform that the end of sale (EOS) date of RSR20-24 is November 28, 2013. After this date, we will not accept new orders or capacity expansion orders. We are sorry for any inconvenience this may cause and appreciate your understanding.
Table 1 describes the end of life milestones, definitions and dates for RSR20-24
| Milestone |
Definition |
Date |
|
End of Sale Date |
The last date to order the product from Ruijie. Ruijie will not accept new orders or capacity expansion orders after that. The product is not sold any longer after the date. |
November 28, 2013 |
|
End of Software Maintenance Date |
The last date that Ruijie Engineers may release any firmware or provide bug fixes. After this date, Ruijie Engineers will no longer develop, maintain, or test the software of this product. |
November 28, 2015 |
|
End of New Life Attachment Date |
For products and software that are not covered by service contracts, this is the last date to order new service contracts. |
November 28, 2014 |
|
End Of Life Contract Renewal Date |
The last date to extend or renew a service contract for the product. Any service contract extension or renewal will not be accepted beyond the last date. |
November 28, 2017 |
|
End of Life Date |
The last date of product service period. After this date, all support services for the product will be unavailable. |
November 28, 2018 |
Table 1: the milestones of the RSR20-24
Reijie Network provides new products with better performance as replacements for RSR20-24
Table 2 shows the recommended replacement products we provide for you.
| EOS product |
Replacement product |
| RSR20-24 |
RG-RSR20-14E |
Table 2: replacement products list
If you have any further questions, please don’t hesitate to contact Ruijie Service Support Center or local sales representatives. For more information about Ruijie Network products lifetime policy, please visit: http://www.ruijienetworks.com/service/support/.
Sincerely,
Ruijie Networks Co., Ltd.
November 28, 2013
