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RG-SNC Network Management System

Designed for network performance management and configuration.

Models
Series
Highlight Features
  • Linux-based to ease deployment difficulty
  • Unified Network Management
  • Professional Topology Management
  • Real-Time Performance Monitoring
  • Rich and Customized Reports
  • Proactive Alarm
  • Notifications: Email
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Features

 Product Overview:

Ruijie RG-SNC (Smart Network Commander) is a network management system launched by Ruijie Networks especially designed for network performance management and configuration. With a friendly browser UI, the SNC provides an extensive array of features such as network topology display, device management, performance monitoring, configuration & software management, real-time alarm and log & report management.

The SNC evolves from the traditional network management system and adopts an intelligent “non-agent” mode, which is easier to deploy and maintain. It provides multiple benefits for administrators in terms of task plan customization, real-time network status monitoring, configuration backup and instant topology display of the whole network.

The latest SNC is an ideal match for Ruijie products and also supports fundamental management for 3rdparty MIB products. The SNC offers a broad array of management functions including wireless management, real-time network topology display and protection, comprehensive reports and logs, etc. The Ruijie SNC hence simplifies network management and lessens maintenance workload.

Product Features:

Comprehensive Network Topology Information

RG-SNC displays visual topology of the network infrastructure. And all the devices are discovered through three ways: ARP table, routing table and network segment.

Topology management allows users to work on their networks topology. Many types of topology diagram are available, such as L3 global and user-defined topology diagram. In the diagram, the joining links between the devices and PCs reflects the real physical cable links. Users can hence monitor the connectivity among devices network segments, device status and link bandwidth in real-time.

Besides, users can drag device icons freely and to add or delete links & devices manually for a better displaying purpose of the physical network topology. Key link detection is another key feature of RG-SNC. The connectivity of some sensitive links can be tested periodically to make alerts before network failure happens.

The SNC offers additional features below:

Topology management: Offer strengthened topology discovery performance for Layer 2 and 3. With automatic network topology display, it supports monitoring of device status displayed by a customizable topology based on users’ needs. It also supports accurate location tracking and provides a complete list of devices, allowing users to view devices in groups or in personalized format based on the actual demands.

Online user info: Topology displays full details such as user name, IP address, MAC address, uplink device and its port.

Network diagnosis assistant: Regular inspection on network response status to offer network administrators easy management.

Event monitoring: Married with SNMP to achieve comprehensive device monitoring. The system also has a library of 80 trap/syslog alerts as default, offering a clear picture for immediate troubleshooting.


Refined Device Management

The SNC offers a wide range of advanced features to facilitate network management.

Key link inspection: Initiate link inspection from source device to target device (manual/regular automated inspection). Alerts once failure is found and locate failure node.

Extensive info viewing: Support info checking on device routing table, ARP table, etc. Built-in with device Telnet and device web configuration entrances for diversified management modes.

Asset management: Allows users to collect devices information including manufacturer, category, product model, and software & hardware version. This provides administrators a clear understanding of the network infrastructure.

Hierarchical management: Define administrators’ device management rights.

Comprehensive information support: Management efficiency enhancement with detailed information available, e.g. CPU, memory, port status, routing table, MAC table, ARP table and so on. Embedded Telnet and Web configuration entries to offer multiple management modes.

Interface batch management and configuration: Interface batch operation is supported to reduce maintenance workload.

Wireless device management: Supports WLAN traffic monitor, WLAN user management and AC & AP configuration.


Wireless Management

Ruijie SNC offers the latest RG-SNC-WLAN module to achieve centralized management of wireless devices.

Topology management: Real-time topology display of wireless device operation status.

Management page: Provide global view of the wireless network with customizable monitoring indicators such as out of service rate and idle AP for network

Hotspot management: Hotspot-based statistical analysis and management on APs. Hotspot diagram visualizes full details of AP distribution, signal coverage and user count, etc.

Heat map diagram: Display the APs inside the hotspots visually, as well as the number of devices connected to the APs.

Wireless controller management: The wireless module centrally manages all ACs by interface configuration, performance monitoring, etc.

FIT AP management: Device status, load management and scheduled Wi-Fi radio management. The feature supports regular switch on/off and implements AP overloading alerts.

End user management: Provide details on the number of access users, rates, user online/offline status, etc.

Rogue AP countermeasure: Display basic info of any rogue AP once detected. The AP is located, linked to hotspotand reflected on the hotspot diagram. Warning messages can be issued to the rogue AP.

Troubleshooting assistant: IP/MAC-based searching for end device, AP, AC and rogue AP.


IP Surveillance

Low-threshold Bandwidth Monitoring

The RG-SNC provides advanced low-threshold bandwidth management feature which can monitor the transmitted bandwidth of each IP camera for fault management purpose. When video is being recorded in the IP camera, a minimum amount of bandwidth is required for data streaming over IP network to the NVR server. This feature allows users or administrators to configure the minimum threshold bandwidth for each of the IP cameras and NVR applications. When there is an error or the IP camera recording function is not operating as normal, the low threshold rule with key link detection of low bandwidth will be triggered and the RG-SNC will provide proactive alert and alarm generation. This will facilitate the administrator to find the root cause easily with the unified management software.

This feature is mainly designed for environments and situations that require 24-hour video recording for high security purpose. CCTV surveillance is critical to a lot of industry such as large logistic sector, business banking environment and public sector which requires high security with video recording used as criminal evidence in court.

Remote Power Management

The RG-SNC supports remote power management such as power on/off and power restart for wireless APs, IP cameras and other PoE-powered devices via the topology management view which facilitates operation and maintenance support. The RGSNC enables remote power control of IP cameras instead of operating on the NVR. When the IP camera is not functioning properly, identify which device it is connected to and select the port which needs to restart the PoE power. The RG-SNC can control the PoE power in the switch to turn off or restart the device.


Configuration Management

The SNC supports various configuration management functions, such as regular backup and recovery of device configuration, software management and software issue schedule management. The SNC supports various configurations managing functions including:

Configuration snapshot: The system supports customized collection of device configuration for backup to ensure painless recovery upon failure.

Configuration comparison: Automatically compare the latest configuration details with the previous after backup is completed. Network administrators can acquire any changes easily for risk management.


Unified Management of System Software

Device software statistics: Provide statistics and details on device model and software version for synchronization.

Device software batch assignment: Synchronize software updates for all the devices in the network with details provided.


Performance Management

Real-time performance monitoring provides better understanding of network infrastructure, thus facilitates network management.

This function includes the following features:

Real-time performance curve display

TOP-N performance statistic

Performance monitoring indicator setting

Performance threshold self-define

Historical performance query


Alarm Management

The SNC supports the following alert features during operation:

Real Time alarm monitoring
Self-define alarm rule & time
Voice/email alarm notification
Historical alarm query
Trap & syslog event monitoring


Report & Log Management

The Ruijie SNC assists administrators on network troubleshooting and problems locating to achieve desired outcome. The report & log management function includes the following features:

Alarm report

Assets report

Operation log

Report export

Specifications

Basic Component

RG-SNC

B/S Architecture

Deployed based on pure B/S architecture. No client installation is required for users. Enable system access using any standard browsers.

System Management

Support system restart and shutdown using web browser; Monitor server CPU, memory and network card status; Support retrieval of system operation logs via the web page.

License Management

Support file licensing mode.

System Integration

Support integration of authentication-free feature of the network control interface with customer system.

Support forwarding of network management alert, syslog, trap to customer system.

Support integration with web services, or network management properties, alerts, performance data.

Unified Wired and Wireless Management

Support unified wired and wireless management on devices such as routers, switches, firewalls and WLAN by modularization.

IP Surveillance

Support low-threshold bandwidth monitoring, remote power management and flexible icon management.

Component Scalability

Support wireless networking for the ease of future unified management and surveillance on wired and wireless devices.

Device Management

Support a variety of device management features. Include a good presentation and basic operating features for creating, deleting or editing device interfaces and data.

Support batch software upgrade for multiple devices.

Support editing of device information such as organization name, purchase date, warranty validity, etc.

Topology Management

Support auto discovery of Layer 2 and Layer 3 network devices.

Support auto topology formation.

Support discovery of WAN link topology.

Support adding virtual nodes such as "building", "cloud", etc.

Support auto discovery of routing topology, showing routing relation among devices in the system network layer.

Support export of the current topology.

Support dynamically update network topology based on device and link status data collected in real time.

Support dual-link STP detection. The topology shows real-time status of both links respectively.

Support topology display in full screen.

Under the full screen mode, proactively send topology alerts in an animated presentation.

In the event of operating status changes or alerts triggered, the relative nodes in the topology can be highlighted in real time.

Support VSU topology and show the many-to-one virtualization in the topology in real time. Support direct viewing of links and status of multiple device members on the topology.

Support image upload for background customization.

Support image upload for node icon customization.

Real-time Alert

The product should be built-in with a variety of common alert categories. Support alert category customization based on the actual demand whenever necessary. Provide a minimum of 10 common syslog alert customization lists.

The product should be built-in with a variety of common alert categories. Support alert category customization based on the actual demand whenever necessary. Provide a minimum of 50 pre-defined trap alert customization lists.

Support setting performance indicator threshold as general, important or very important. When the indicator exceeds the threshold, respective alert will be sent based on the threshold value.

Support traffic lower limit alert. When the traffic is lower than the designated threshold, alert will be sent.

Support maintenance schedule for designated devices. Within such period maintenance, no alert will be sent.

Key Link Detection

Support intelligent real-time detection for key links. Support multiple alert modes to notify the administrator to resume network service as soon as possible.

Report Management

Customize task for long-term surveillance of the network performance. Support report generation on a real-time or periodic basis.

Support report creation, search, editing, deletion. Support report online viewing, import/export, etc.

Support periodic export and regular publishing.

Support history report search.

Interface Mapping Management

Support regular collection of user devices IP, MAC, port mapping table. When there are abnormalities found in the mapping table, alert administrator as an event immediately.

Compatibility

The product should support standard SNMP MIP management base. Support management on mainstream vendor standard MIB device.

 

WLAN Component

RG-SNC

Topology Management

Support viewing of all wired and wireless devices on one single topology.

Surveillance Statistics

Support accessibility and alert statistics for all wireless ACs and APs.

Support user trend statistics for the whole network, hotspots, single AC and APs.

Support online user statistics for hotspots, single AC and APs.

Support logout rate statistics for the whole network, hotspots and single AP.

Support setting a time range for logout rate statistics.

Support viewing of Top N logout rate statistics.

Support idle AP statistics for the whole network.

Support viewing of Top N idle APs on a daily or monthly basis.

Support uplink and downlink rate statistics/Top N viewing for all hotspots and APs.

Support trend statistics for single hotspot, AP uplink and downlink rates.

Support surveillance indicator customization.

Device Management

Support viewing of the following information in AP: wireless radio table, device information, originating AC and hotspot, SSID, alert statistics, etc.

Support statistics of AP online user trend, bandwidth utilization trend, CPU/memory utilization trend and STA association failure causes.

Support radio on/off setting of AP.

Support manually adding, deleting and auto discovery of AC.

Support connecting AC to Web network control and Telnet management.

Support viewing of the following information in AC: device information, device status, management AP, SSID and alert statistics.

Support AC statistics on current user trend, bandwidth utilization trend and CPU/memory performance trend.

Wireless User Management

Support viewing of wireless user MAC, IP, online status, online duration, uplink/downlink rates, signal strength and device type.

Support viewing of user online/offline records including time of occurrence, action, user IP, WLAN ID, SSID, associated AP, originating AC, etc.

Support real-time surveillance on designated devices for uplink/downlink traffic trend and signal strength.

Support designating several terminals as key end devices with operation quality surveillance. Issue alerts when packet retransmission rate exceeds the designated threshold.

Issue alerts when abnormal behavior is found in the key end devices. Such events include offline, association/online failure, etc.

Support viewing of end device statistical graphs of designated user group (hotspot). Minimum requirement: present the graphs in terms of band (2.4G, 5G), connection protocols (802.11a/ 802.11b/ 802.11g/ 802.11n/802.11ac/802.11ax).

Device Configuration Management

Support configuration of AC system attribute, WLAN, security, interface, trap/syslog servers, etc.

Support synchronization of AC blacklist.

Wireless Tracking

Support tracking of end device, authentication user, AP, AC, rogue AP based on IP, MAC, login user name, real user name, device name, SSID, AP location or hotspot name.

Rogue AP Management

Support rogue AP table including rogue AP BSSID, SSID, channel, signal strength, vendor, finder AP and its location, single AP mode, countermeasure status, etc.

Support AP operating mode and rogue AP countermeasure status statistics.

Support graphical configuration of AP operating mode (graphical guidelines for AP operating mode configuration).

Support setting of blacklist and whitelist.

Hotspot Heat Map Management

Support import, export and manual editing of hotspot information.

Support existing APs management based on hotspots.

Support statistics of SSID associated with hotspot, logout rate, associated user count and uplink/downlink rates.

Support floor plan import in .jpg, .png or .gif format.

Support setting AP location on the floor plan and viewing of AP coordinates.

Support setting different kinds of obstacles.

Support setting AP height and deployment scenario.

Support viewing of AP information, AP user information on heat map and adjusting AP channel.

Support heat map generation based on signal strength, rate, channel conflict (2.4G/5GHz).

Alert Management

The product should be built-in with a variety of wireless alert categories. Support alert category customization based on the actual demand whenever necessary. Provide a minimum of 10 common syslog alert customization lists.

The product should be built-in with a variety of wireless alert categories. Support alert category customization based on the actual demand whenever necessary. Provide a minimum of 15 pre-defined trap alert customization lists.

Report Management

Customize task for long-term surveillance of the network performance. Support report generation on a real-time or periodic basis.

Support report creation, search, editing and deletion.

Support report online viewing, import/export, etc.

Support periodic export and regular publishing.

Support history report search.

Support report data filtering based on AC, hotspot or SSID.

Compatibility

The product should support standard SNMP MIP management base. Support management on mainstream vendor standard MIB device.

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Resources All Resources
Software and Configuration
Order Information

Model

Description

RG-SNC-Pro-Base-EN

Basic component of Smart Network Commander

(Node license sold separately)

RG-SNC-Pro-Topo-EN

Topology management component of Smart Network Commander

RG-SNC-Pro-WLAN-EN

WLAN component of Smart Network Commander

License

RG-SNC-Pro-EN-License-15

SNC license for 15 universal nodes

RG-SNC-Pro-EN-License-25

SNC license for 25 nodes

RG-SNC-Pro-EN-License-50

SNC license for 50 nodes

RG-SNC-Pro-EN-License-100

SNC license for 100 nodes

RG-SNC-Pro-EN-License-200

SNC license for 200 nodes

RG-SNC-Pro-EN-License-500

SNC license for 500 nodes

RG-SNC-Pro-EN-License-1000

SNC license for 1000 nodes

RG-SNC-WLAN-EN-License-50

SNC-WLAN license for 50 FIT APs

RG-SNC-WLAN-EN-License-100

SNC-WLAN license for 100 FIT APs

RG-SNC-WLAN-EN-License-200

SNC-WLAN license for 200 FIT APs

RG-SNC-WLAN-EN-License-500

SNC-WLAN license for 500 FIT APs

RG-SNC-WLAN-EN-License-1000

SNC-WLAN license for 1000 FIT APs

RG-SNC-WLAN-EN-License-2000

SNC-WLAN license for 2000 FIT APs

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