This column provides you with a common tool

Support Resources:

Ruijie Service Portal
Ruijie Service Portal is a track system that provide post-sale technical support for Ruijie business partners.
For more information , please refer to “Ruijie service portal user guide
To contact online support engineer if you have a post-sale technical problem or question.
Product Learning Map
Product learning map is a document which lists all the tutorial resources we currently have to help our engineers and partners better understand our products.


Intelligent Diagnostic Tool
Ruijie Intelligent Diagnostic Tool is a free fault inspection tool for data communication equipment.
For more information , please refer to User Manual
RG-RIIP Inspection Platform
RG-RIIP Inspection Platform is a free network inspection tool that enables you to avoid service interruptions, reduce costs, and deliver the best possible experience by monitoring and analyzing your Internet performance.
For more information , please refer to Operational Manual
Wireless Intelligent Service
WIS is a set of wireless intelligent operation and maintenance (O&M) solutions. Combining Cloud Computing and Data Mining technique, it could automatically optimize the wireless network and present you the real time user experience.
For more information, please refor to User Manual