When users encounter a network failure, Ruijie Networks service hotline is available
to provide professional remote support, fault diagnosis and suggestions.
The 8x5 service hotline serves as a direct approach for users to get various technical
documents, such as product configuration manuals, software update package download,
FAQ documents, troubleshooting documents and equipment optimization documents, and
make sure the technical problems get solved effectively as soon as possible.
Users can get remote support services by the following four ways: